Is your Facebook account locked? You will be able to get help by live chat with the company
There is a lot of problems when the Facebook account is locked. Now the company is going to solve this problem. Meta (formerly Facebook) is testing the live chat support feature.
Meta (formerly Facebook) is testing the live chat support feature. This includes those creators and people who have locked their accounts. This test is currently available in the US. With this, help is being given to those users who are not getting access to their accounts.
Accounts suspended due to casual equity or community standard violations will get the benefit of this live chat feature. The company said in its statement that globally English-speaking users will benefit from this live chat on Facebook App specific. This includes creators as well.
This will be the first time that Facebook will do live help for people with locked accounts. The company has also started testing for this for English-speaking creators in the US. For those who have not been assigned a relationship manager from Meta, this chat support will be of great help.
The company said that creators will get access to the dedicated creator support site at the time of Facebook login. In this, he will be able to live chat with the support agent. In this, they can ask questions on the reels feature by taking different issues like pay-out.
Meta also reported that they are adding more controls to block users and create a new account. In this, he is also improving on hiding unwanted comments that come on his post. Hide action will now be available in front of every comment.
You can easily hide comments in one click or see all hidden comments in one place. For this, you have to change the comment filter on your post. For keyboard blocking, you can hide comments that use numbers, symbols, or different spellings. Apart from this, the company said that it is also testing the Moderation Assist.