Meanwhile, the cleanliness of WhatsApp has come. The company has said that the new policy will not affect the privacy of ordinary users. However, it will make more difference to business account users. but why? Let’s tell.
It is important for you to know what is there in the new policy of WhatsApp regarding the business accounts. This is because if you do not use WhatsApp Business, but you make a message on a WhatsApp Business account of a merchant to purchase a product, then you still have an eye on WhatsApp.
WhatsApp has updated its FAQ page today. On this page, the company has said that every day millions of people from all over the world talk to their customers on WhatsApp.
The company has said that WhatsApp Business makes it easier. Facebook has said on Business Communication Use that it will always be clear about everything.
What is a Facebook hosting service?
According to the company, business chatting is very different from chatting with friends or family. Some big businesses need hosting services to manage their communication.
WhatsApp will be watching business communication
The company has made it clear that its business communication will be done by phone, email, or WhatsApp. Which they can use for their marketing. Apart from this, it can also be used for Facebook Ads. For the convenience of customers, the company will label those chats. Who will use Facebook’s hosting services?
New commerce features
People are moving very fast towards online shopping. With the help of Facebook’s branded commerce feature, people will be able to show their goods to customers like a shop.
With this feature, people can show the goods to people on WhatsApp itself. With which people will be able to get information about the goods they buy. If you interact with the shop, then your shopping activity will be used. Which will be used to improve your shopping experience. It will also be used to show ads on Facebook and Instagram. This service is optional. Using this feature, the app will tell how the user’s data is being shared with Facebook.
You can see the message of a message using WhatsApp with an ad on Facebook. If WhatsApp is already installed on your phone, then you can send the message directly to that business. The way you interact with these Facebook ads. Using this data, Facebook will show you that kind of advertisement next time.
Overall, what should have been discussed with this policy of WhatsApp is not happening. Because the company is now targeting direct business and will also track the purchase and behavior of common users through the business.